Contact
Do you have a question about a product, your order or delivery? Our customer service is here for you.
Send us a message
Fill out the form or send an email to support@tormino.com. We usually reply within 1 business day.
Fietsenwinkel.be
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Company name Tormino B.V.
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Address Pletterij 35 F,
2211 JT Noordwijkerhout,
Netherlands -
Email support@tormino.com
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Chamber of Commerce number 84663545
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VAT number NL8633.03.808.B.01
Frequently Asked Questions
We strive to answer your question as quickly as possible, usually within 1 business day.
To help you as efficiently as possible, we offer support only via email (support@tormino.com).
As soon as your order leaves our warehouse, you will receive an email with a track-and-trace code to track your shipment.
You have a strict 14-day return period. Please note: return costs are borne by the customer. Make sure the product is returned in its original condition and packaging.
Orders are typically delivered within 1 to 4 business days in Belgium and the Netherlands. Order on a business day before 12:00 PM? Your package will be shipped the next business day.
